Terms of Service
At UrbanSynth, we are dedicated to delivering AI-powered application development and integration services designed for businesses. This Terms of Service document details the guidelines and regulations that oversee your interaction with our platform and offerings, ensuring a clear comprehension of rights and obligations.
By using our services, you consent to adhere to all relevant laws and guidelines. Our goal is to assist companies in utilizing artificial intelligence to improve operational effectiveness while ensuring transparency and protection.
Our platform may offer a range of AI modules, such as natural language processing, data analysis, and automation tools, aimed at enhancing enterprise workflows. These tools are meant to aid in decision-making, process improvement, and custom application development.
Individuals are accountable for keeping their account login information private. Any actions taken under your account should comply with ethical guidelines and legal obligations. UrbanSynth does not support improper or harmful activities related to our services.
The use of our platform for unauthorized data gathering, distribution of harmful material, or any actions that might compromise service integrity is not allowed. Users must ensure that their activities align with the objectives of our AI solutions and do not violate the rights of others.
We maintain the authority to pause or close accounts that breach these terms to safeguard the community and ensure service excellence. Users are encouraged to frequently check for updates to our policies and follow recommended guidelines for data protection.
All ownership rights associated with the applications, algorithms, and materials offered through UrbanSynth continue to belong to the company or its licensors. Users receive a restricted, non-exclusive license to access and use our services for internal organizational purposes.
Any tailored solutions, models, or results produced through our platform are governed by licensing agreements. Users must confirm they possess the necessary rights for any data or content uploaded or incorporated into our systems.
Duplication, dissemination, alteration, or reverse engineering of our platform without prior approval is strictly forbidden. UrbanSynth maintains all rights not explicitly provided under these terms.
We are dedicated to protecting user information and upholding privacy standards in accordance with applicable regulations. Our platform utilizes multi-tone band and laser slice visual effects to improve awareness of safety within the interface.
Information sent or saved in our systems is safeguarded using widely accepted encryption methods. Although we uphold data integrity, users must take charge of applying their own protective measures as needed.
We do not disclose user information to outside parties without clear permission, except when mandated by law or to safeguard our rights. Users are encouraged to examine our privacy policy for comprehensive details on how we manage data.
UrbanSynth aims to deliver dependable AI-powered solutions; however, we do not assure ongoing, flawless functionality. The platform may assist with business automation but is not intended to substitute essential decision-making processes without supervision.
We will not be responsible for any indirect, incidental, or consequential harm resulting from the use of our services. Users should verify the results produced by our AI systems independently before implementation.
Service disruptions, information loss, or errors may occur despite our utmost efforts. Users recognize these constraints and consent to utilize the platform accordingly.
UrbanSynth maintains the authority to change or end services at any moment with prior notification. Users can close their accounts by adhering to the steps detailed in their account settings.
Alterations to these Terms of Service will be conveyed through platform alerts or email. Ongoing use of our platform following adjustments signifies agreement with the revised terms.
Our goal is to offer a clear and equitable procedure for any cancellation, guaranteeing minimal disturbance for users. Users are encouraged to frequently check the terms for changes and adherence.
This contract is regulated by Swiss law, and any disagreements that arise will fall under the sole authority of the courts situated in Liestal, Switzerland. Users consent to settle disputes through arration or legal actions within this jurisdiction.
UrbanSynth aims to address concerns in a friendly manner but retains the right to pursue legal actions if needed. The conditions are crafted to promote equitable and lawful utilization of our services.
All terms in this agreement are meant to be understood in line with relevant local and global legal norms.
Conditions for returns
At UrbanSynth, we emphasize openness and equity in our return policies. Our AI-driven applications are designed to cater to the unique requirements of businesses, and we recognize that situations may necessitate returns or modifications. This document details the terms under which returns can be handled, ensuring clarity for our clients.
Returns are typically allowed within 30 days of product delivery, as long as the program has not been altered or utilized beyond initial testing. To start a return, customers should reach out to our support team via email atit@urbansynth.comor reach out to us at+41 61 931 17 18
All return requests must contain proof of purchase, specific reasons for the return, and pertinent documentation. UrbanSynth retains the right to check the condition of the application and evaluate the return eligibility accordingly.
In situations where a return is accepted, reimbursements will be handled within 14 business days to the initial payment method. Reimbursements might be reduced for any utilized features or incomplete service delivery, based on the specific conditions.
It is essential to understand that specific customizations or personalized integrations might not be eligible for return policies if they have been notably altered according to client requirements. In these instances, our support team will explain the options that are accessible.
UrbanSynth does not allow returns on applications that have been activated or utilized in a way that breaches our licensing agreements, nor on any applications that have been modified without permission. We advise clients to examine their application usage thoroughly before seeking a return.
Issues regarding returns should be handled directly with our customer service team. We strive to resolve matters quickly and justly, ensuring open lines of communication at all times.
Clients are encouraged to retain all communication and paperwork associated with their return request for future use. Our team is dedicated to assisting clients throughout the return procedure with professionalism and transparency.
UrbanSynth's return policy aims to promote a clear and fair process, in line with our dedication to quality and customer contentment. We regularly assess and revise our policies to incorporate best practices and client input.
For additional help or particular questions about our return policies, please reach out to us using the information listed below.
Our mailing address is Benzburweg 22, 4410 Liestal, Switzerland, functioning as our official business site and contact point for any formal communication.
We appreciate your confidence and strive to deliver a smooth experience with our AI-powered business solutions. Our support team is here to explain any part of this policy and help with your requirements.